What is the Assigned Risk Provider?

Also referred to as the State Fund or the Pool, the Assigned Risk Provider offers workers comp coverage for high risk industries and businesses who cannot find coverage on the open market. In most states, Workers Compensation Insurance Coverage is required by law. The basic purpose of the Workers Comp System also provides the employer the peace of mind from bearing the full cost of injuries that occur during normal business operations.

In the United States the Workers Compensation Systems are governed by the states. Many of the states partner with an outside organization to determine classification codes and recommended premium rates. The organization who most states partner with to do this necessary recommendation is the National Council on Compensation Insurance (NCCI). Some states, like New York and California, do not partner with NCCI because of the sheer size of the economy in their state. These states have determined the uniqueness and size of their economy creates a situation where it is more efficient to have a department within their state government administer the Workers Compensation System. Other states; like Indiana and Utah, have their own rating system administered by a government organization. Most use the basic guidelines of the NCCI system.

The Assigned Risk Provider is also referred to as the pool.

A main requirement for a state in relation to the Workers Compensation System is setting up a provider of last resort for the employer’s of the state. This is also referred to as the assigned risk provider or the pool. This provider is the provider of last resort for businesses that cannot find insurance coverage on the open market. These businesses may operate in a high risk industry or they may have a bad claims history, which causes insurance carriers on the open market to decline offering coverage. Insurance coverage from the provider of last resort is typically more expensive than coverage bought on the open market.

There are a number of reasons a business may wind up having to buy insurance from the assigned risk provider. The main reason is because the business is in an industry that is dangerous. A common example of this type of industry is a roofing company. A roofing company tends to have a high frequency of claims and it tends to have claims that are large. Because the employees are working at height, there tends to be a higher frequency of large claims at businesses within this industry. Another industry that ends up in the pool at a higher frequency than other industries is trucking. Any business with a driving risk has a higher frequency of claims and those claims tend to be expensive. Because of the expensive nature of these claims, insurance carriers on the open market tend to not have a large appetite for these industries. They simply are not profitable enough for the insurance carriers to want to offer coverage.

Now there are three main ways states go about administering the state fund.  Some states simply provide their own fund, most use NCCI and some have a partner carrier who guarantees coverage for employers who cannot find coverage on the open market. Typically states who have a strong assigned risk provider who competes with the open market have the lowest rates for workers comp. Some states have found other ways to successfully provide a workers compensation system, but typically the stronger the assigned risk provider the less employers pay for premium.

Workers Compensation Utah is the best example of a state who has its own fund and does it successfully. In the state of Utah, this provider is called the Workers’ Compensation Fund. Depending upon the year, this fund dominates between 55 and 60 percent of the market. For this reason, the fund dominates the market and successfully controls the price of Workers Compensation Insurance Premium for employers in the state of Utah. Colorado is a state who has one of the best public private partnerships as a way to provide the pool. This partnership is called Pinnacol. It was begun shortly after Colorado adopted a workers compensation system. Because of the strength of the assigned risk provider in Utah and Colorado, employers in these states enjoy some of the lowest rates for Workers’ Compensation Insurance in the nation. New York would give you an example of dealing with the workers compensation system that is on the other end of the spectrum. New York has its own state fund administered by the state government. They do not partner with NCCI, Workers Compensation Insurance NY has its own state fund administered as a non profit agency. New York also has very difficult regulatory compliance regulations for workers comp. These regulations force many carriers to simply not offer coverage in the state. All of these factors combine to cause New York to have some of the highest workers compensation rates in the entire country. Now an additional factor that contributes to the higher rates in New York is the fact that the size of the economy is much larger than states like Colorado and Utah. In most cases more competition brings down the price of a product, but in the realm of the workers compensation system it also raises the cost to provide the system for employers throughout the entire state. This is an external factor that significantly contributes to the price of workers compensation in the state of New York.

Administering the state fund is left up to each individual state. This is good in some aspects because some states have very unique economies. All three ways that states go about administering the assigned risk provider can be effective ways to keep costs down for the employers of that state. The strength of these pools is important to provide a workers compensation system in the state and to keep costs down for employers in the state.

 

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5 Common Risks too many Startups Face

And these startups do not have to face these risks

Most startups begin working under a tight budget. Because of budget constraints, it is tempting for business owners to skimp on many important aspects of the business.  Commercial Insurance is one aspect that is commonly left until the budget has been depleted by other aspects of getting the business off the ground. General Liability and Workers Compensation are required by law for most businesses in most states and that is where most business owners start, but far too many startups do not get other necessary coverages.  Here are five aspects of starting a business that are far too frequently neglected.

Startups face many challenges and often a limited budget.

Not Understanding Regulations

One of the first mistake a lot of startups make is not understanding and not prioritizing compliance with local, state, and federal regulations. The days when a startup could worry about regulations as they grow their business are a thing of the past. Entrepreneurs now need to have a policy strategy in place from the get-go. There are organizations out there that specialize in just this aspect of getting a business off the ground. Enlisting the advice of other experienced entrepreneurs is a wise decision as well.

Hiring and Firing without an HR Expert

Many startups are started by a person who is an expert in whatever industry the business operates, but they may or may not have experience owning and operating a business. This can be tricky when it comes to hiring and firing employees. There are many laws in place that are different depending upon the state you operate. One slip up can have drastic implications if your business faces an employment related  lawsuit. For this reason, it is extremely important to consult with, contract out, or hire internally an experienced Human Resources Professional to guide you through the process of hiring and firing employees.

Not Securing enough Insurance for startups

Far too frequently small businesses and startups work within a very tight budget. Because of this fact, it is tempting for a business owner to forego many types of insurance. Especially those types of insurance that are not required by law, but the coverages that are required by law are really just the bare bones packages that a business can survive with. The keyword in that sentence is survive. That means they can continue to operate legally in most states with only General Liability and Workers Compensation Insurance. In almost all instances, businesses are taking an enormous risk if these are the only policies they secure. The best way to determine what types of insurance policies you do and do not need is to partner with an independent insurance agent with whom you trust. Once you find an independent agent you trust it is equally important to speak long and honestly with them about all aspects of your business.  If you do this, they should be able to come up with multiple packages at multiple price points to satisfy the needs of your business.

Not focusing on Culture during Hiring

Far too often during the hiring process, managers focus on the best candidate and not on the best fit. Many times fit is the most important aspect of any hiring decision. Just like operating a team, people have to spend a lot of time with the people they work with. In many situations you are spending more time with your coworkers than you do with your friends and family. Interacting with people who can tolerate each other and who can push each other to higher levels is important for any successful business.

Not Firing a Bad Apple as Startups are Getting off the Ground

Firing people is never easy. Especially when the longer an employee has been with the company, but the quicker you remove a bad apple the better it is for your business. Once you and your management team have determined that someone is causing problems with the entire staff, it is best to address the situation quickly and if the behavior does not change you need to fire the employee. It is always important to consult with your advisers and your human resources professional, but in most cases it is better to fire the bad apple quickly before they have too much of an impact on your company culture.

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5 Risks your Small Business is exposed to this Summer

Here are 5 Summer Risks Small Businesses face and some ways to deal with them. 

Summer Weather poses unique risks that all small businesses should prepare for. Not only excessive heat, but also natural disasters, storms, insects pose a threat to the health of your employees. How well prepared your business and your employees are for this season determines how well the business will deal with these risks. Here are five types of risks many small businesses deal with every Summer and how best to deal with those risks.

Blue Collar Worker dealing with the Summer Heat.

Summer Heat Exhaustion

If you have employees who are required to work out in the elements, it is important to have a plan in place to take care of their physical well-being. No matter where your business is located, your employees will have to deal with extreme heat in some way. Providing them with proper clothing, cold water, and talking about how they deal with the elements.

Summer Sun Exposure

Sun exposure specifically is a difficult risk to address. Some employees may want to get a Summer Tan. Others simply may not take the exposure seriously. The best way to get the employees on board with dealing with sun exposure is to model good behaviors among managers and key employees. If you wear proper clothes to deal with the elements, wear a hat, and apply sunscreen; your employees will be more likely to join in.

Summer Insect Exposure

Most insects are only out during the Summer Months. Insect bites carry life-threatening diseases like lymes disease, malaria, and wes nile.  These are only a few of the diseases that are spread through insect bites. The only way to eliminate this risk is to not go outside. Wearing proper clothes and applying bug spray can go a long way towards limiting the risk your employees face when it comes to insects.

Summer Thunderstorms

Thunderstorms are an enormous risk to your employees throughout the employees. Early in the Summer some areas of the country face tornadoes. Later in the Summer some areas face the risk of Hurricanes. Severe weather is always a concern everywhere. This is especially a risk if you have employees who drive to third party locations as a part of normal business operations. Preparing for these situations and having tight controls on the actions of your employees is the best way to prevent the risks your business faces relating to thunderstorms.

Summer Natural Disasters

Natural Disasters are something small businesses must plan for. Hurricanes are especially common in the late Summer and early Autumn. If your business is located in an area of the country prone to natural disasters, it is important for your business to have a plan for how you are going to take care of your property and the employees who work for you. It is also important to have a contingency plan in place for when a natural disaster occurs. If you do business throughout the United States or Internationally, you will quickly find that business keeps on moving even when your community has experienced a catastrophic event. Having a plan in place for when this occurs can be the difference from a natural disaster being a small hiccup your business has to deal with or the natural disaster becoming a situation that completely pulzerize’s your business and forces it to close.

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TKTK Reasons your experience modification rating went up

Here are TKTKTk reasons why your experience modification rating went up.

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An Experience Modification Rating is a numeric representation of a business’s claims history and safety record compared to other businesses in the same industry, within the same state. The claims, for the most part in most states, are taken in to consideration for a three year period not including the previous year. The previous year is not included in order to prevent claims that have recently happened or may still be open to be included in the rating. The bad side to this way of evaluating a business is that the business is penalized for injuries that occurred three and a half years prior.

 

Business meeting handshake on stock market abstract blue background

You have a claim that could be closed, but isn’t

The Underwriter who manages your account with your Insurance Carrier leaves a claim open after an injured worker returns to full time work. They do this for a reason because if the employee reinjures themselves and has to return to getting workers compensation benefits, it is less damaging to the business to have one total claim than to have two claims that each may be smaller. The experience modification rating deals with both frequency and severity of claims. If you have two claims for this one injury it will impact your rating in both terms. Approaching your underwriter about any opened claims a month or so before you go to purchase coverage again might be a wise decision to control your rating in the future.

Expected Loss Changes

Expected losses are calculated by the total amount of your payroll, divided by 100, and multiplied by the expected loss rate for each job classification. The expected loss for your company can be affected by an increase in payroll, an increase in the expected loss rate, or a change or addition in job classifications for your business.

 

Your Classification Code changed

If your business has taken on new duties that you did not partake in, in the past; it may have caused your classification code to change.

Experience Modification Rating

Payroll Changes

As mentioned before, payroll increases can affect your expected loss which can cause an increase in your ex mod. Look at why payroll increased and if your workers’ comp claims increased at the same time. Did you need to hire more people to keep up with demand and an improving economy? Wonderful! But were the best people hired and were they well-trained in safety protocols for your company? New employees mean higher payroll, but it can also mean an increase in risk and workers’ comp claims.

Overall Losses

If you’re confused about how you had an increase of your ex mod when you’ve lowered your claims for the past couple of years, it helps to understand how ex mods and workers’ comp premiums are calculated. When determining your ex mod (and premium total), three years of losses are used. If your safety program is relatively new, and you lowered your number of claims or the total losses of each claim, that’s great, but it may not make up for losses you experienced the two years prior to that.

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Return to Work

Why a return to work program should be a part of every safety program

If done well a return to work program can benefit both the employer and employees.

June is National Safety Month. In honor of national safety month all businesses should examine their safety programs throughout the month of June. One element of a good safety program is a well thought out return to work program. This is important because returning to work after an injury can be a daunting task for even the best employees.  Anything you as an employer can do to make this process less difficult for an injured  employee will benefit the injured employee as well as the business.  The return to work  process should start before the injury occurs by designing adequate safety programs to prevent and limit the damage of injuries in the first place. Unfortunately, being in business means some of the time accidents are going to happen.  When accidents do occur, the more prepared your business is to deal with those situations will have an enormous impact on how quickly an injured employee returns to work. Here are six ways to create an effective return to work program for your small business.

Worker with injured leg and doctor implementing a safety program that includes return to work.

Put your return to work policy down in writing

It may seem like a small step to put the plan down in writing, but having something on paper for everyone to go back to from time to time is helpful. It is especially helpful if you do not experience an injured worker very frequently. Your business could realistically go more then a year at a time without experience an injury that causes an employee to miss time from work. During the time in between injuries your organization may very likely have turn over in staff and management. Having a document to go back to is helpful for these new employees.

Develop a Communication Plan for the return to work process

Have a plan for how your business should communicate with everyone involved in the workers compensation system is essential to getting your injured employee the help they deserve and get them back on the job quickly. The communication plan should include detailed information for everyone who should be kept in the loop within your business, at your insurance agency, at the insurance carrier, and at the medical facility providing care.

Take care of your employee

When an injury occurs, taking care of the health and well-being of your staff is paramount. It is simply the right thing to do. It will help the injured employee deal with the injury properly. It will show the injured worker that the business does truly care about them. It will send a nonverbal message to your other workers that you will take care of them if they are injured in the future.

Report the injury promptly

Most insurance carriers will require a first report of injury form to be filled out before medical coverage is paid for. One thing to remind all managers is to document as much as possible. Even if it is on a loose sheet of paper. They can always go back and transfer this information to the proper form, but do not leave this information to memory. This information will help the medical professionals administer proper care to the injured employee. Also, insurance carriers document these injuries and if certain injuries occur frequently within a particular industry they can help the industry develop plans to deal with these issues.

Stay in touch with your adjuster throughout the return to work process

In the days and weeks after an accident it is important to keep both your insurance agent and your insurance carrier in the loop.  Do not be alarmed if your agent directs you to call the carrier. Processing the claim is the responsibility of the carrier and not the agent. The agent is not being rude if they direct you to do this. Your agent should be able to give you advice for who to contact at the carrier, their contact information, and how to address the situation when you talk to the carrier. Still it is important to keep the agent in the loop. They can be a resource if the carrier is not living up to their obligations, but they will be a more effective proponent if they are kept in the loop the entire time.

Close your claims quickly  

Once your employee has returned to work, it is important to let both your agency and carrier know this. Do not be alarmed if the carrier keeps the claim for several weeks or even a few months after the employee has returned to work. This is because if the employee reinjures themselves the insurance carrier does not want to process a second additional claim for the one injury. If this happens it can drastically impact the businesses experience modification rating. This rating is the primary way carriers determine what to charge your business for premium the next year. Keeping this rating in good shape is essential to your business.  For this reason, it is important to periodically check in with both your agent and carrier to make sure the claim is closed at the appropriate time.

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Workers Compensation Insurance Jargon

Navigating the workers compensation system is a difficult task. It is difficult for the injured employee, but it is also difficult for the employer, as well as the health care provider. Everyone involved in the situation should have the injured employee at the forefront of their thoughts while navigating this system. Because of the complicated nature of the workers compensation there has developed a jargon used only within the system. If you are not familiar with this process this jargon will more than likely confuse you no matter if you are the injured employee or the employer trying to get your employee the care they deserve. Here are some terms to familiarize yourself with in order to more effectively navigate the workers compensation system in your state.

Corporate jargon word cloud concept

Aggravation claim: An aggravation claim is for additional benefits because taht are the result of a worsening of the medical condition by an injured employee after the claim has been closed.

Attending physician: The attending physician is a health care provider who is primarily responsible for the treatment of an injured worker. In some states this person may be called the primary treating physician or treating physician.

Average weekly wage: Average weekly wage is also frequently abbreviated to AWW. It is an amount of the average weekly wage of workers in covered employment. This may be used to calculate benefit rates for temporary disability, permanent partial disability, permanent total disability, and death.

Date of Injury: This is the date when the injured employee got hurt or became ill. If the injury was caused by one traumatic event, it is easily distinguished, but for repeated exposure injuries the date is not actually known. In this case the date is the first date the injured worker knew or should have known the injury was caused by work.

Exclusive remedy: When the workers compensation system in each state were formed, during the first half of the 20th century, the systems were frequently referred to as the ‘exclusive remedy’. The basic concept was that an employee who is injured at work is entitled to medical costs and some lost wages, but may not sue the employer for damages. The one exception is if the injury occurred because of something out of the workers scope or the employer did not take reasonable steps to prevent the injury.

EPLI:  EPLI Stands for Employment Practices Liability Insurance. This is an insurance policy to protect a business when it is sued by an employee, a former employee, or a potential employee for hiring practices. In today’s litigious society, anyone can sue another person or business for any reason. The accusations do not have to be founded and your business does not have to be found to have done anything wrong for it to cost an enormous amount of money to the business. An EPLI Policy can protect your business from this risk.

Experience Mod:  The Experience Modification Rating is frequently referred to as the Mod or the Experience Mod.  The rating compares the businesses loss data to other employers within the same class code of business. The rating is expressed as a credit or debit on your policy. This is the number one factor insurance carriers use to determine what to charge a business for workers compensation insurance premium.

Federal employer identification number: The Federal Employer Identification Number is frequently abbreviated to FEIN. This is essentially the social security number for a business. It is assigned to a business by the Internal Revenue Service.

HIPAA (Health Insurance Portability and Accountability Act): HIPAA is a federal law that is set up to ensure the privacy and security of health information. It also deals with a patients’ access to their health-care records.

Independent contractor: An independent contractor is a person who is contracted to do work but is not subject to the direction and control of an employer. Within the workers compensation system, an independent contractor must purchase coverage for themselves in order to receive benefits. The classification of an independent contractor can vary widely from state to state. Many businesses who think they are using contractors are actually using employees according to the state governing bodies interpretation. If this is the case for you business you need to purchase coverage and if you are an independent contractor yourself you may need to cover yourself.

Managed care organization (MCO): A Managed Care Organization contracts with an insurer to provide medical services to injured workers. If you are an injured employee, it will be important to have frequent communication with both your employer and the managed care organization. If you are the employer helping an injured employee, you need to notify them who the managed care organization is and what the injured employee should expect from them.

Modified work: Modified Work is important to getting injured employees back on the job and a part of your organization again.  A modification to an injured worker’s job duties should be designed to accommodate the physical limitations resulting from the injury or disease. This can be important to your business because when injured employee winds up on permanently disability your experience modification rating can be extremely negatively impacted.

Worksite modification: Making modifications to an injured employees worksite is something your managers should be prepared for in order to get injured employees back on the job and part of your organizaiton. The quicker you can get them back in to their work routine, the more likely the injured employee will be to return to full time permanent employment.

 

Workers Compensation Insurance Jargon

 

Resources:

https://www.hr360.com/Resource-Center/Workers-Compensation-Terms.aspx

https://www.dir.ca.gov/DWC/WCGlossary.htm 

 

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June is National Safety Month

What are you doing to keep your Small Business safe during National Safety Month?

June is National Safety Month. According to the National Safety Council, ‘National Safety Month focuses on reducing leading causes of injury and death at work, on the road and in our homes and communities’. Saving lives is the first and foremost goal of National Safety Month, but there are many more ways a business can benefit from a safe work environment. Safety leads to less frequent and less severe injuries to employees. It also leads to less loss to equipment and property owned by a business. Plain and simple, in most cases a safe business is a profitable business. Here are some facts and figures to show you why your small business should participate in National Safety Month and implement the information you find out about a safe work environment into your organization throughout the rest of the year.

June is National Safety Month

Why is safety important?

Safety may seem like an obvious important aspect to any business, but when bills start pouring in safety may take a backseat to other issues. This is a very short-sighted view to take as a small business owner. Especially considering the substantial cost just one severe workers compensation claim can have on a business.

What is most important to implement?

Slips, Trips, and Falls are the number one reason a business has to file an insurance claim. Especially businesses that have high traffic like a restaurant. Because of the frequency of these claims, your managers and key employees should periodically take time to prevent these occurrences from happening in the first place. Slips, trips, and falls and not the most severe injuries. The most severe injuries typically take place related to heavy lifting, employees working at height, and car accidents. If you have employees who engage in any of these activities, it is important to address these risks head on and make it a regular part of your business to prevent severe injuries.

Where do we go from here?

National Safety Week is designed to bring attention to the importance of safety in the workplace. This exercise is not something a business should celebrate one month a year and quickly go back to old habits after the Independence Day Holiday Festivities take place. Using this time to get with key employees within your company to design or update your safety programs is the best way to benefit throughout the year. After this designing or updating of your organizations safety programs it is important to carve out some time to dedicate to safety on a regular basis. These safety meetings do not have to be long or exhaustive, but they should be regular and documented. This documentation can come in handy with your insurance carrier when you have a year in which you have several claims or one large claim. This documentation can be used by you and your insurance agent to show that you have the proper policies in place to make sure the issue does not become an ongoing problem.

One perfect reminder in the not so distant future is the Safe+Sound Week, which kicks off on August 13. This is a nationwide event led by OSHA to bring awareness and understanding to the value of safety and health programs. OSHA wants to include management, worker participation, and a systematic approach to fixing hazards in the workplace. The Safe+Sound Week is the perfect opportunity for a business to check in and see what improvements they have made to the safety protocols and what areas still need work.

 

Here are some statistics to show you just how important safety is to any small business.

The following were the top 10 most frequently cited standards by Federal OSHA in fiscal year 2017 (October 1, 2016, through September 30, 2017):

  1. Fall protection, construction
  2. Hazard communication standard, general industry
  3. Scaffolding, general requirements, construction
  4. Respiratory protection, general industry
  5. Control of hazardous energy (lockout/tagout), general industry
  6. Ladders, construction
  7. Powered industrial trucks, general industry
  8. Machinery and Machine Guarding, general requirements
  9. Fall Protection–Training Requirements
  10. Electrical, wiring methods, components and equipment, general industry

According to a recent survey of small business Employers Insurance, ’17 percent never got any workplace training. For companies with less than 10 employees, that number jumps to 25 percent’.

According to OSHA, 5,190 workers were killed on the job in 2016.

14,803 more people died accidentally in 2016 than in 2015 – a 10 percent year-over-year increase. This is the largest single-year percent rise since 1936.

Overdoses from the use of non-medical drugs and alcohol while on the job increased by 32% from 2016-2017. This ratio has seen a 25% increase each year since 2012.

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Injured Employee Tips

 6 steps to take after an employee is injured

If you stay in business long enough, you are more than likely going to experience an injured worker. Even the safest of companies have instances that are not avoidable. How a business prepares for and responds to an injured employee will speak volumes about their company culture. A strong company culture is one of the best aspects contributing to the long term success of your business. Here are 6 tips to help you prepare for and respond to an injured employee.

Focus on the employee first

Focusing on the injured employee first and foremost is the right thing to do on a human level and it is the best thing to do from a business stand point. Focusing on your injured employee will prevent additional injury to your employee, it will show your injured employee you care about their well-being, and it shows the other employees not injured that you are there for them in goods times and in bad. It is human nature for those employees to look at the businesses reaction to an injury at work and envision how they may be treated if they are injured in the future.

Attempt to prevent further injuries

Prevent the employee from being injured further and prevent additional employees from becoming injured as well. The experience modification rating is the number aspect an  insurance carrier uses to determine what to charge your business for insurance premium. This is impacted by the frequency and severity of a claim. If you can limit an insurance claim to one injured employee and not multiple, it can help keep this rating lower. Also, if the injury to the employee is dealt with quickly and properly it will limit the severity of the claim. This can drastically impact your experience modification rating.

Know your healthcare provider

There may be more than one hospital or emergency care provider in your area. Make sure your managers and important staff members know where to send your employees to be covered within the workers compensation system. Some medical providers are better prepared to provide all of the medical needs an injured employee might need throughout the entire healthcare process. Starting them in the correct system can help the injured employee have a smooth process and return to work sooner.

File a report

Everything must be documented and documented quickly. It is a good idea to have your managers and key employees practice this process periodically when injuries do not occur. Keep a documented record of everything your business does in relation to safety programs, policies and procedures; as well as how your business dealt with an injury at work. The accuracy of these reports can be immensely helpful to your insurance carrier and a lawyer if one needs to be involved.

Contact your insurance professionals

When an injury occurs, contacting your insurance carrier and insurance agency is a good idea. You more than likely have more of a personal relationship with your insurance agency and that is probably who you will call first. It is a good idea to keep them in the loop when an incident occurs, but do not be alarmed if they direct you to contact your insurance carrier for the processing of the claim. This is the job of the insurance carrier and not the agency or agent. It is a good idea to keep the agent in the loop because they can give you advice about how to contact the carrier. They may know who is best to call or what things to say and not to say to the carrier. The agency can also be helpful in the unfortunate occurrence where your insurance carrier is not living up to their end of the bargain.

Learn from the incident

It is extremely important for you and your key employees to review what happened that caused an employee to be injured and what needs to be done to prevent a similar injury in the future. Documenting these meetings is important and especially any changes you made to your safety program or return to work program. This documentation can be helpful when you go to renew insurance after a year in which you had several claims or one severe claim.

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Home Health Care

Workers Compensation Needs for Home Health Care Companies

Home Health Care Companies have some of the most unique workers compensation risks that make the industry difficult to protect from the insurance carriers perspective and is difficult to provide a safe workplace from a business owner and managers perspective. Taking additional time to determine what risks apply to each individual business can go a long way towards the long term health of the organization. Here are TKTKTK risks most home health care companies face.

Find the best information about Home Health Care Workers Comp issues at the Workers Compensation Shop Blog.

Remoteness

Many home health care companies have employees who travel to one or more locations through out the day. This can dramatically impact the amount businesses pay for home health care workers comp. Working in someones’ home brings about a lot of risks that are out of the business owners hands. The condition of the home can be all over the place depending upon the customer. Doing a walk through of the location prior to taking on a client is a good idea to get an idea of the condition of the remote site.  Unsanitary conditions are a concern because of the health of many of the clients the company serves. The spread of infectious disease is higher than other industries.  In addition to the risks of your employees health is the fact that employees are working inside another persons home. When something goes missing, your business and your employees are an easy target to blame for theft. Having a plan for when this occurs will make a big difference in how your business deals with a situation when an employee actually steals something and when your employees are falsely accused of theft.

Driving 

A lot of home health care agencies have employees that drive to a remote location or to a number of remote locations throughout the day. The time during which your employees are on the road driving from location to location is a time when your business is liable for accidents that happen while employees are out on the road. This increases the frequency and severity of accidents that occur for home health care businesses. This can impact what a business pays for Workers Compensation Coverage, but also for all Commercial Insurance overall.

Lifting

Because of the health condition of the clients businesses work with in this industry; slips, trips, and falls are more common. This can cause an increase in the frequency of injuries to employees due to lifting the patients. Providing back belts may be something you provide for some or all of your employees. If your business finds an uptick in the frequency of injuries your employees experience, you may need to require employees to wear belts or other protective equipment.

High Turnover

Home Health Care Companies tend to have a high turnover rate when it comes to their workforce. For this reason, it is important to come up with creative ways to keep your employees happy when you do find an employee who is reliable. A high turnover rate can cause a business to spend extra time training employees and less time using an experienced staff to serve your customers. If turnover gets too high, the business owner may need to determine how many customers the business can actually serve. One accident to a customer can cost your business immensely. Sometimes having less patients who are taken care of properly is better than spreading your staff too thin resulting in additional problems for your risk management efforts.

Increasing Demand

Here in America we are experiencing an increasingly aging population.  By 2020, 17% of the entire population will be 65 or older.  That will results in 50 million people who will need help from the home health care industry. As the population grows, it may be tempting for a business owner to take on as many customers as possible, but in the health care industry quality control is of the utmost importance. Keeping adequate staffing levels and keeping those staff properly trained is crucial in this industry.

 

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5 coverages most Lawncare and Landscaping companies need

Lawncare and Landscaping Companies have unique challenges many other industries do not face. A few of the largest risks businesses face within this industry are high employee turnover, excessive amounts of time driving, and the use of highly specialized equipment. Here are five not so common insurance policies most Lawncare and Landscaping Companies should consider when purchasing commercial insurance.

5 additional types of insurance for lawncare and landscaping companies from the workers compensation shop blog.

General Liability Insurance for Lawncare and Landscaping

General liability Insurance, along with workers compensation, are the two types of insurance most businesses start with to protect their investment. This is because in most states, these two coverages are required by law for most businesses. General Liability will cover your business for property and and bodily injury liability your business faces involving third parties not associated with your business. This can be as simple as a rock from your lawn mower flying up and hitting someone while an employee is mowing to even something as complex as a business in another city on the other side of your state claiming you are using the same business name as they are and sewing you for damages. The one thing to remember when purchasing this policy is that it is not all encompassing. It is important to speak with your insurance agent about the limitations of this policy and what additional coverages you may need.

Employee Dishonesty Coverage

Unfortunately, in the Lawncare and Landscaping industry high employee turnover is a normal part of the business. Because of this it is difficult to ever truly trust all of your employees. Your employees are frequently working under minimal supervision on the premise of third parties. These employees are put in tempting positions frequently where they have the opportunity to steal from your clients. If you stay in business long enough you more than likely will experience employee theft. For this reason, it is important for you to consider securing an employee dishonesty insurance policy.

Business Personal Property for Lawncare and Landscaping

Business Personal Property is a type of insurance coverage that covers nearly all items of value at your businesses property that are not considered a structure, fixture, automobile, watercraft, or aircraft. That is a pretty general description, but depending upon the specific policy it could include items such as desks, chairs, tools, equipment, appliances, furniture, etc. BPP also covers Mobile Equipment like bobcats, forklifts, and other mobile pieces of equipment that are not meant for use on public roads and are not required to be licensed with the Department of Motor Vehicles. This coverage would cover these pieces of equipment when they are stored at your facility.

Inland Marine Coverage

Inland Marine Insurance Coverage is designed to cover specialized equipment that is frequently in transit. Because of the remote nature of the Lawncare and Landscaping Industry, for most businesses most all of the work is done at a third party location. This creates a unique risk most other businesses do not face. This is unique risk exists because  your specialized equipment (mowers, weed eaters, chainsaws, etc.) is located or being transported to a remote location, it is not protected under a commercial property or business personal property policy. This is because the business has less control of what people do on the third party location. Because it is not protected under those policies it is important to consider purchasing and inland marine insurance policy.

Umbrella Insurance for Lawncare and Landscaping

A reality of the Lawncare and Landscaping Industry is that a lot of the risks faced by businesses in this sector have the potential to be expensive. A worst case scenario would be that an employee gets in to a wreck while driving your company owned vehicle. The wreck results in a totaled truck, several damaged mowers, and results in two severely injured passengers in the other car. Now depending upon the policy you have in place, these damages may exceed the limits of the policies you have in place. An umbrella insurance policy is designed to cover additional costs on top of other covered losses. The key to this policy kicking in is that the original loss has to be a covered loss, but the covered loss exceeds the limits of the policy. If there is a claim that is not covered (like a flood, fire, hurricane, or tornado) the umbrella will not kick in in place of this lacking coverage. The umbrella policy will only kick when a policy is in place and it does not have enough coverage to cover the entire loss.

 

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